Product FAQ

How do I add a customer into Mosspaper?
To add a Customer in the system 1)   Go to Add button on the upper right menu. Click on the drop down menu. Select “Customer”. 2) User fills out busines...
Thu, 24 Jul, 2014 at 3:43 PM
How do I purchase a subscription?
Subscription Purchase User wants to buy a subscription:   1)User clicks on user email address on the upper right corner. 2) User will see a drop dow...
Thu, 24 Jul, 2014 at 3:43 PM
How do I delete my account? What happens to the data?
Note: All of your data will be permanently deleted after 30 days. All customers, quotes, and contracts associated with this account will be removed, and any...
Thu, 24 Jul, 2014 at 3:45 PM
How do I view my billing information?
View Payment and Billing 1)User clicks on user email address on the upper right corner. 2) User will see a drop down menu. 3) User will click on the “...
Thu, 24 Jul, 2014 at 3:47 PM
How do I update my business logo to show up on a quote or contract?
Update Business Logo 1)   User clicks on user email address on the upper right corner. 2) User will see a drop down menu. 3) User will click on t...
Thu, 24 Jul, 2014 at 3:47 PM
What is a Creator Tool?
Mosspaper’s guided tool that simplifies this whole process. Create a more complete quote or contract in minutes without forgetting about the important details.
Tue, 12 Aug, 2014 at 6:09 PM
How do you use e-signature and audit history feature?
All quotes and contracts are sent to a customer for their signature or can be signed in person. In-Person E-signature allows you to obtain a signature while...
Tue, 12 Aug, 2014 at 6:10 PM
What is the paperless approval process?
We create a paperless approval process where you create your quote or contract and send it to the customer via email. The customer will receive a cover lett...
Tue, 12 Aug, 2014 at 6:11 PM
What is the centralized customer communication feature?
The feature enables a customer and business owners to leave feedback and comments direcly on the quote or contract. A well documented quote or contract impr...
Tue, 12 Aug, 2014 at 6:12 PM
What does the real-time alert feature do?
Once a quote or contract is sent out, Mosspaper tracks and provides status updates. So, you always know when someone has viewed, commented, rejected, or app...
Tue, 12 Aug, 2014 at 6:13 PM