Best Practices

Key Business Metric: Cost of Customer Acquisition
Cost of Customer Acquisition Why It’s Important No matter what kind of business you’re in, you need to find people who want what you’re selling, and...
Thu, 24 Jul, 2014 at 1:13 PM
Key Business Metric: Customer Satisfaction Rate
Customer Satisfaction Rate Why It’s Important This one’s simple. Happy customers buy more. Unhappy customers leave and go somewhere else. It’s proba...
Thu, 24 Jul, 2014 at 1:14 PM
Key Business Metric: Lifetime Value of a Customer
Lifetime Value of a Customer Why It’s Important We looked at how much it costs to acquire a customer, and now it’s time to assess how much each cust...
Thu, 24 Jul, 2014 at 1:16 PM
Quote Creation Process
Thu, 24 Jul, 2014 at 1:16 PM
Rate your Customers- Who is your ideal customer?
Mosspaper allows you to rate your customers so you understand who your ideal customer is. It's important to have a specific criteria of your ideal cust...
Thu, 24 Jul, 2014 at 1:17 PM
What are Mosspaper's built-in Processes?
Thu, 24 Jul, 2014 at 1:20 PM
Why Do Companies with Great Customer Service Succeed? (infographic)
Thu, 24 Jul, 2014 at 1:31 PM