Best Practices

Analytics: Who are my top customers?
The cost of acquiring a new customer is much higher than retaining a GOOD customer. It's important to know who your customers are and reall...
Mon, 25 Jan, 2016 at 2:32 PM
Contract Renewal Process
Thu, 24 Jul, 2014 at 12:48 PM
Customer Approval Process
Thu, 24 Jul, 2014 at 12:55 PM
How does Mosspaper handle Products and Services? (Infographic)
Thu, 24 Jul, 2014 at 1:03 PM
How does the Contract process work? (Infographic)
Thu, 24 Jul, 2014 at 1:06 PM
How does the Contract Renewal Process work? (Infographic)
Thu, 24 Jul, 2014 at 1:07 PM
How does the Quote Process Work? (Infographic)
Thu, 24 Jul, 2014 at 1:08 PM
How many contracts have I sent out?
This insight gives you an idea of your current performance. Sending out contracts to customers ready to make a purchase will increase the likelihood of a sa...
Thu, 24 Jul, 2014 at 1:09 PM
How many quotes have I sent out?
This graph shows the number of new quotes you added into the Mosspaper during a specific time period. It's important to have a certain number of quotes...
Thu, 24 Jul, 2014 at 1:10 PM
Key Business Metric: Churn Rate
Churn Rate Why It’s Important After you’ve spent all that money on acquiring customers, you want them to stick around. The churn rate measures how q...
Thu, 24 Jul, 2014 at 1:11 PM