Billing FAQ

Default solution folder, feel free to edit or delete it.

What are your payment options?
We accept all major credit cards such as mastercard, visa and american express. 
Tue, 22 Jul, 2014 at 5:33 PM
How do you handle cancellation and refunds?
Cancellation You can cancel any time. However, Service of the Applications is billed in advance on a monthly basis and is non-refundable. There will be no...
Tue, 22 Jul, 2014 at 5:41 PM
Can I save my payment card information?
Yes, absolutely. Mosspaper collects a customer's card information at any time and then charges you based on your payment schedule.  Update Billin...
Tue, 22 Jul, 2014 at 5:46 PM
Can I have multiple subscriptions?
We have customers who subscribe to multiple subscriptions, e.g. a customer can sign up for one or more of service A, B, or C, each with its own monthly fee.
Tue, 22 Jul, 2014 at 5:48 PM
How do Mosspaper handle recurring billing payments?
Based on your payment schedule, we will automatically bill your credit card at that time. If you want to change your billing schedule, you can simply switch...
Tue, 22 Jul, 2014 at 5:49 PM
Subscription plan changes in the middle of a billing period?
How is prorating handled if the customer changes from a monthly plan to an an annual plan? When a customer switches subscription plans in the middle ...
Tue, 22 Jul, 2014 at 5:50 PM
How do I cancel my Mosspaper subscription?
You can cancel any time. However, Service of the Applications is billed in advance on a monthly basis and is non-refundable.
Tue, 22 Jul, 2014 at 5:51 PM
How do I upgrade or downgrade on a plan?
You may freely upgrade or downgrade between plan levels as long as your usage qualifies for that plan.
Tue, 22 Jul, 2014 at 5:51 PM
How will Mosspaper bill me?
We offer monthly, bi- annual or annual billing. You can pay by credit card online.
Tue, 22 Jul, 2014 at 5:52 PM
How long are Mosspaper's contract for?
To make it easy we offer yearly and monthly agreements.
Tue, 22 Jul, 2014 at 5:54 PM